[email protected]. This option is available 24 hours a day.

Contact Form Submission

  • Visit the BeenVerified website and locate the contact form.
  • In the subject line, select “Cancel Account.”
  • Fill in your name, email, and write a brief message requesting cancellation or stating you wish to unsubscribe.

Utilizing Chat Support for Cancellation

If you prefer to cancel your BeenVerified account using chat support, follow these steps:

  • Navigate to the BeenVerified online chat support page.
  • Initiate a chat with a customer support team member.
  • Be mindful of chat availability, as it may be limited to specific hours. If support is unavailable, consider emailing instead.

Canceling Your BeenVerified Subscription Through Mobile Apps

If you subscribed to BeenVerified through the App Store or Google Play, you can also cancel your account directly via these platforms:

For iOS Users:

  1. Open Settings on your device.
  2. Tap on your name at the top of the settings menu.
  3. Go to Subscriptions and find BeenVerified in the list.
  4. Select Cancel Subscription to complete the process.

For Android Users:

  1. Open the Google Play Store app.
  2. Tap on the menu icon (three horizontal lines) and select Subscriptions.
  3. Find BeenVerified and tap on it.
  4. Click Cancel Subscription and follow any prompts to finish the cancellation.
How To Cancel Beenverified Account Steps Extra Info
Log in to Your Account Access your settings to initiate cancellation.
Contact Customer Service Email: [email protected]; Call for assistance.
Use the Contact Form Select "cancel account" and provide details.
Chat with Customer Support Available online; check hours before contacting.
Gather Required Information Needed: 9-digit member ID, Name, Email address.
Apple/Google Subscription Cancel through App Store or Google Play settings.
Refund Process Contact customer service for case-by-case review.
Opt Out of Searches Request to remove yourself from BeenVerified searches.

An informative graphic illustrating the refund process for BeenVerified, highlighting the eligibility criteria for refunds, steps to request a refund including contact methods like email and phone, and the emphasis on customer service satisfaction.

Refund Information

Eligibility for Refunds

To qualify for a refund from BeenVerified, users must meet specific conditions outlined in their policy. Refunds are generally granted if a customer is dissatisfied with their service or if there is an issue with the information provided. To ensure eligibility, it is essential to review BeenVerified's terms of service and understand what circumstances warrant a refund. Ultimately, the decision is made on a case-by-case basis, reflecting BeenVerified's commitment to customer satisfaction.

How to Request a Refund

Requesting a refund from BeenVerified is straightforward. Customers should gather the necessary information, including their BeenVerified member ID, name, and email address. Once ready, users can reach out to BeenVerified’s customer service via email at [email protected] or by calling their customer service line. It's recommended to clearly state the reason for the refund request and provide any relevant details to facilitate the process. Additionally, customers can also utilize the online contact form or chat support if they prefer those methods.

Final Steps After Cancellation

How to Opt Out of Searches on BeenVerified

After canceling your BeenVerified account, it's important to ensure your personal information is no longer publicly accessible through their database. To opt out of searches, follow these steps:

  1. Visit the BeenVerified Opt-Out Page: Go to the official BeenVerified opt-out page available on their website.

  2. Enter Your Information: Input your full name, email address, and any other required details to locate your profile in their database.

  3. Verify Your Identity: Follow the prompts to confirm your identity. This might involve answering security questions or providing additional verification information.

  4. Complete the Opt-Out Process: Once you've verified your identity, select the option to opt out of searches. This should remove your information from their systems.

  5. Confirmation: After completing the process, you should receive a confirmation email that your information has been successfully removed.

Always keep a record of this confirmation for your records, and consider checking the site periodically to ensure your information remains private.

A user-friendly infographic illustrating the steps for cancelling a BeenVerified account, including methods such as logging in, contacting customer service, using the website contact form, and chatting online. It includes a checklist of required information like member ID, registered name, and email address. Additionally, it highlights the refund policy and the opt-out process for personal searches.

FAQs about BeenVerified Cancellation

Common Questions Regarding Account Cancellation

How do I cancel my BeenVerified account?

To cancel your BeenVerified account, you can choose from several methods: 1. Log in to your account and find the cancellation option in your settings. 2. Contact customer service by calling or emailing support at [email protected]. 3. Use the contact form on the BeenVerified website, selecting “cancel account” as the subject. 4. Chat with an online team member through their support page during available hours.

What information do I need to cancel my account?

Before proceeding with the cancellation, gather the following information: - Your 9-digit BeenVerified member ID - Your registered name - Your email address associated with the account

You can find your member ID on your account dashboard or in the New Member Welcome email.

Can I get a refund when I cancel my account?

Yes, BeenVerified may issue refunds in certain situations if you are unsatisfied with the service. To request a refund, contact customer service via the email mentioned above or by phone. Refund requests are handled on a case-by-case basis, and BeenVerified aims for customer satisfaction.

How do I opt-out of searches about myself on BeenVerified?

To opt-out of searches, you will need to follow the opt-out process listed on the BeenVerified website. This typically involves submitting a request form with your personal details so that your information can be removed from their database.