How To Cancel Fubo Tv Subscription
How To Cancel Fubo Tv Subscription
Introduction to FuboTV Cancellation
Understanding FuboTV: A Brief Overview
FuboTV is a leading streaming service known for its comprehensive sports programming, boasting over 1.80 million subscribers in 2023. This platform combines live TV, on-demand content, and cloud DVR functionality, making it a favorite among sports enthusiasts. Users appreciate the extensive coverage of various sports leagues, but some may find certain content lacking or face technical issues, leading to dissatisfaction with the service.
Common Reasons for Cancelling FuboTV Subscriptions
While many customers find value in FuboTV, there are several reasons others choose to cancel their subscriptions. Some users cite missing favorite programming or dissatisfaction with available channels as primary motivators. Additionally, concerns regarding connectivity problems and picture quality can frustrate viewers, prompting them to explore other streaming options.
How to Cancel Your FuboTV Subscription
Steps to Cancel on the Fubo Website
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Log In to Your Fubo Account
Access your account using a computer or mobile browser. Click or tap your profile icon located in the top right corner. -
Navigate to My Account
From the dropdown menu, select "My Account" to access your account settings. -
Go to Subscription & Billing
On the left side of the page, click on "Subscription & Billing" to view your subscription details. -
Initiate Cancellation
Scroll to the bottom of the page and click or tap on "Cancel subscription." -
Choose Subscription Status
You will have the option to pause your subscription. If you plan to return soon, select the pause option. If you wish to cancel completely, choose "Cancel subscription." -
Review Any Offers
You might be presented with a special offer on the next screen. If you want to accept it, click "Redeem offer." If you prefer to proceed with the cancellation, select "Cancel subscription." -
Confirm Cancellation
Click "OK" on the confirmation page that follows. If prompted, share your reason for leaving the platform to help improve their services.
How to Cancel FuboTV on Roku
If you signed up for FuboTV through Roku, follow these steps:
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Press the Home Button
On your Roku remote, press the Home button to access the main screen. -
Navigate to Streaming Channels
Scroll down to "Streaming Channels" and select it to view your installed channels. -
Find FuboTV
Locate the FuboTV channel in your list of installed channels and highlight it. -
Access Options
Press the * (star) button on your remote to open the options menu for the channel. -
Select Manage Subscription
Choose "Manage Subscription" from the options presented. -
Cancel Subscription
Follow the on-screen instructions to cancel your subscription.
Canceling via Other Devices (iOS, Android, etc.)
To cancel your FuboTV subscription on other devices like iOS or Android:
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Open the FuboTV App
Launch the FuboTV app on your device. -
Go to Account Settings
Tap on your profile icon or account settings in the app. -
Select Subscription
Navigate to the subscription section and choose "Cancel subscription." -
Confirm Cancellation
Follow the prompts to confirm your cancellation.
Step | Action | Extra Info |
---|---|---|
1 | Open Roku Home Screen | Use your Roku remote to navigate to the home screen. |
2 | Highlight FuboTV | Find the FuboTV channel tile. |
3 | Press the Options Button | Click the '*' or options button on your remote. |
4 | Select Manage Subscription | This takes you to subscription options. |
5 | Choose Cancel Subscription | Confirm your choice to end the subscription. |
6 | Confirm Cancellation | Follow on-screen prompts to finalize the cancellation. |
What to Expect After Cancellation
Confirmation of Cancellation
Once you have initiated the cancellation process of your FuboTV subscription, you will receive a confirmation email. This email serves as an official acknowledgment that your request has been processed. It's advisable to keep this email for your records, as it can be useful for reference in case of any future discrepancies. Additionally, you should expect to have access to your account and its content until the end of your billing cycle. FuboTV’s cancellation policy ensures that users are not abruptly cut off, allowing you to complete any shows or events you may have started watching.
Final Charges and Refund Policy
After cancellation, be aware that FuboTV will process any final charges associated with your account. If you’ve chosen to cancel before your next billing cycle, you will not be charged again. Refunds are typically not issued for partial months, meaning that if you cancel mid-cycle, you can continue enjoying services until the next billing date without receiving a prorated refund. For any further inquiries about potential refunds or to clarify any specific charges on your account, it’s best to contact FuboTV’s customer support for assistance.
FAQs about FuboTV Cancellation
Common Questions About the Cancellation Process
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What steps do I need to take to cancel FuboTV? To cancel your FuboTV subscription, log into your Fubo account on the platform where you signed up, and navigate to the Subscriptions & Billing section. From there, you can choose to cancel your subscription or pause it for a later date.
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Will I be charged a cancellation fee? FuboTV does not charge a cancellation fee. You can cancel your subscription at any time without facing any additional charges.
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How long will my subscription remain active after cancellation? Your FuboTV subscription will remain active until the end of your current billing cycle. You will still have access to the service until that period expires.
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Can I pause my subscription instead of canceling? Yes, FuboTV offers the option to pause your subscription for a specified duration. Choose the "Pause Subscription" option if you plan to return soon.
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What happens to my account information after cancellation? Your account information will be retained by FuboTV for future reference, but you will no longer have access to the service unless you choose to resubscribe.
Technical Issues During Cancellation
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What if I experience issues while trying to cancel? If you encounter technical difficulties during the cancellation process, try refreshing your browser, clearing your cache, or using an alternative device to access your account.
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I can't log into my account. What should I do? If you're unable to log in, use the "Forgot Password" feature to reset your credentials. If issues persist, reach out to FuboTV customer support for assistance.
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Is there a customer support option available for cancellations? Yes, FuboTV offers customer support via email and live chat. You can contact them if you experience issues or have questions during your cancellation process.
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What if my subscription was billed through a third-party service? If you subscribed through a third-party service like Roku or Amazon, you must cancel your subscription through that service. Check the specific cancellation policy for those platforms.
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Can I get a refund if I cancel mid-cycle? FuboTV does not provide refunds for cancellations made mid-cycle. Your access will continue until the end of the current billing period.