How To Cancel Opodo Prime Subscription

Understanding Opodo Prime Subscription Services

Overview of Opodo Prime

Opodo Prime is a subscription service offered by Opodo, aiming to provide travelers with exclusive benefits and discounts. For a membership fee of £7.99 per month or £59.99 annually, subscribers can access significant savings on flights, hotels, and car rentals. Members receive up to 50% off on over 2.1 million lodging options and enjoy priority customer service available 24/7. Additionally, the platform promises lower fares than most airline websites, encouraging travelers to utilize its services for cost-effective travel planning.

User Complaints and Issues with Opodo Prime

Despite its advertised benefits, Opodo Prime has garnered numerous complaints from users. A common issue involves customers being charged for a subscription they did not knowingly sign up for, leading to unauthorized charges, such as an 80 EUR fee noted by many users across Europe. Additionally, there are complaints about auto-renewal practices occurring without prior notification, leaving customers perplexed and frustrated. Many users express dissatisfaction regarding the lack of clarity in the terms and conditions, which often results in unexpected costs. The seamless cancellation of the membership has also been a point of contention, as users find the process cumbersome and fraught with challenges. As a result, Opodo's reputation stands at risk as users share their negative experiences with others seeking travel solutions.

Know Before Canceling Your Opodo Prime Subscription

Essential Considerations

Before initiating the cancellation of your Opodo Prime subscription, there are several key points to keep in mind. Firstly, if you have booked flights using your Prime membership, it often provides cheaper rates than direct airline websites, making it a potentially valuable asset. Canceling your subscription means you will lose access to these exclusive discounts. Additionally, if you cancel, you will be barred from starting a new free trial for 12 months, so ensure you make the decision wisely. Also, keep in mind that while you can access the benefits until the end of your current billing cycle, Opodo does not offer refunds for the remaining subscription time. Lastly, take inventory of any upcoming travel plans, as you may forfeit priority customer support, an advantage exclusive to Prime members.

Understanding Subscription Fees

Opodo Prime offers substantial benefits, but these come at a cost. The subscription fee is currently set at £7.99 for a 30-day plan or £59.99 for an annual membership. This membership not only guarantees savings on flights but also deep discounts on car rentals and lodging—up to 50% on over 2.1 million accommodations worldwide. These perks are coupled with a 24/7 priority customer support hotline, which can be invaluable for frequent travelers. It’s essential to weigh these benefits against the subscription cost, especially if you are considering cancellation and what that means for your future travel expenses. Remember also that if you decide to cancel, the billing cycle will remain active for the duration you have already paid for, meaning no immediate refunds.

How To Cancel Opodo Prime Subscription	Extra Info
Methods Available	You can cancel via website, email, or phone call.
Website Cancellation Steps	Log in, go to 'My Prime Account', click 'Profile', tap 'Cancel my subscription'.
Email Cancellation Procedure	Send a cancellation email to [email protected] with relevant details.
Phone Cancellation Process	Call +442086118967, provide your account details to the representative.
Refund After Cancellation	No refund for the remaining subscription period; access benefits until the end of billing cycle.
Free Trial Restrictions	After cancellation, you cannot start a new free trial for 12 months.
Important Fees	Monthly fee: £7.99; Yearly fee: £59.99; ensure cancellation before the next billing cycle.
Customer Support	VIP customer support available for Prime members only, check current bookings before canceling.
Alternatives to Opodo	Consider Skyscanner, Kayak, Expedia, or Momondo for similar services.

Can You Cancel Your Opodo Prime Subscription?

Overview of Cancellation Policy

You can cancel your Opodo Prime subscription at any time. It's crucial to ensure that you cancel your paid plan before the start of your new billing cycle to avoid automatic charges for future periods. If you are within a free trial period, cancellation must occur within 24 hours after the trial ends to prevent automatic renewal at the annual fee of £59.99.

Opodo Prime subscribers should be aware that once you cancel, you lose the privileges tied to the subscription, including access to VIP customer support. Moreover, Opodo does not provide refunds for any remaining days left in your subscription; however, you can continue to enjoy membership benefits until the end of your current billing period.

An essential aspect to note is that after canceling a plan, you must wait 12 months before you can reapply for a free trial. Thus, it’s advisable to weigh the benefits of maintaining your subscription against the costs incurred. Always check your account and cancellation preferences to ensure a seamless experience.

4. How to Cancel Your Opodo Prime Subscription

4.1 Cancel Your Opodo Prime Subscription via the Website

To cancel your Opodo Prime subscription through their website, follow these simple steps:

1. Visit the Opodo Website: Open your preferred web browser and navigate to the Opodo website.
2. Log into Your Account: Click on “My Prime Account” and enter your login credentials associated with your account.
3. Access Your Profile: Once logged in, look for the “Profile” tab and click on it.
4. Initiate Cancellation: Locate the “Cancel my subscription plan” option and click on it.
5. Follow Confirmation Steps: Follow the on-screen instructions to confirm your cancellation request.
6. Check Confirmation Email: After processing your request, you should receive an email confirming the cancellation of your subscription.

This method is straightforward and provides immediate confirmation of your cancellation.

4.2 Cancel Your Opodo Prime Subscription via Email

If you prefer to cancel your subscription by email, here’s how to do it effectively:

1. Draft the Email: Use your registered email ID to draft a cancellation request. Make sure to include the subject line “Cancel Subscription” to ensure prompt handling.
2. Include Relevant Information: Clearly state your intention to cancel your subscription. Offer a brief explanation, if necessary, and include your name, billing address, and subscription details.
3. Review Your Email: Double-check that all essential information is included, such as your account details and any relevant receipt confirmations.
4. Send Your Email: Address it to [email protected] and hit send.

This method provides a written record of your request, which can be useful for reference.

4.3 Cancel Your Opodo Prime Subscription via Phone Call

For those who prefer direct communication, you can also cancel your subscription by calling:

1. Prepare Information: Before calling, gather the necessary account information, including your membership ID and the name under which the account is registered.
2. Dial Customer Service: Call Opodo at +442086118967 from your registered mobile number.
3. State Your Request: Once connected to a customer service representative, clearly inform them that you wish to cancel your Opodo Prime subscription.
4. Provide Details: Be prepared to verify your membership by providing account information.
5. Confirm Cancellation: Before ending the call, confirm with the representative that your subscription has been canceled. Request a confirmation message for your records.

This method ensures that you receive immediate assistance and confirmation of your cancellation request.

5. Additional Cancellation Scenarios

5.1 Steps to Cancel Your Opodo Prime Flight Trip

To cancel a flight booked under the Opodo Prime membership, follow these simple steps:

1. Visit the Opodo Website: Open your browser and head to the Opodo official site.

2. Access Your Account: Click on the "My Prime Account" section and log in using your registered credentials.

3. Navigate to Support: Once logged in, find the "Can we help?" option at the top of the page.

4. Select Cancellation Option: Choose "Change or Cancel my trip" to access your bookings.

5. Follow the Instructions: Locate the specific flight you want to cancel and follow the prompts to finalize your cancellation.

6. Confirmation Email: Ensure you receive an email confirmation for the cancellation to keep for your records.

5.2 How to Raise a Refund Request

If you need to request a refund after your cancellation, follow these steps:

1. Log into Your Account: Go to the Opodo website and access your account using your registered email and password.

2. Contact Customer Support: Navigate to the Help Center or Chatbot to find assistance regarding refunds.

3. Prepare Your Request: While there is no refund for the remaining subscription period, you can raise an exceptional case. Craft a detailed message explaining your circumstances and why a refund should be considered.

4. Follow Up Via Mail: Alternatively, you may opt to draft a letter to the refund department. Include your intent, any relevant reasons for the request, and your personal details.

5. Send Your Letter: Mail it to the following address:

VACACIONES EDREAMS S.L, CALLE DE DE MANZANARES, N° 4, PLANTA 1, OFICINA 108, 28005, MADRID, SPAIN.

1. Await Response: Check your email for any correspondence within the next few days regarding your refund status.

Alternatives to Opodo

Overview of Other Travel Services

If you're considering moving away from Opodo due to concerns about unexpected charges like the Opodo Prime Membership, there are several reliable alternatives available to fulfill your travel booking needs.

Skyscanner is a popular choice, offering a free flight search tool that compares prices from various airlines and travel websites worldwide. Its robust filtering options help users tailor searches to their specific preferences, whether focusing on price, flight duration, or layovers. In addition, Skyscanner provides hotel and car rental search functionalities.

Kayak is another comprehensive option that aggregates results from numerous travel sites, allowing users to find the best deals on flights, hotels, and car rentals. It also features cruise options and vacation packages to suit a variety of preferences.

Expedia is a well-known name in the travel sector, offering extensive travel products, including flights, accommodations, and vacation packages. The Expedia loyalty program provides users with points that can be redeemed for future trips, enhancing its appeal to frequent travelers.

Lastly, Momondo serves as a free flight comparison website and app. It reviews a plethora of airlines and travel agents to help locate the best flight prices. Like Skyscanner, Momondo also includes hotel and car rental search options, making it a versatile tool for travelers.

These alternatives not only help you avoid potential issues with Opodo but also provide extensive options for planning your travel efficiently and cost-effectively.

7. Wrapping Up Your Opodo Prime Experience

Key Takeaways from the Article

In summary, it's vital for travelers to remain vigilant with subscriptions like Opodo Prime. Many users have found themselves unknowingly enrolled and facing unexpected charges, often compounded by auto-renewals lacking prior notice. Understanding the cancellation process is essential; options include online cancellation, email requests, or phone calls to customer support. Additionally, alternatives like Skyscanner, Kayak, and Expedia can provide competitive travel solutions without subscription-related complications. Those wishing to cancel should act promptly to avoid renewal fees, while also knowing that benefits remain until the end of the current billing cycle.

Common Questions About Opodo Prime

Why Was I Charged for Opodo Prime?

If you did not cancel your Opodo Prime subscription, it will automatically renew at the end of the billing cycle, including any free trial periods you may have signed up for. The annual fee for Opodo Prime is £59.99 for the Basic plan.

Is Opodo Prime a Monthly Subscription?

No, Opodo Prime is offered as an annual subscription. It provides discounts on flights, hotels, and car rentals, making it ideal for both occasional and frequent travelers.

Can I Get a Refund if I Cancel?

Typically, Opodo does not issue refunds for the remaining time on your subscription after cancellation. However, refunds for bookings made are processed within 10 working days, provided the cancellation was completed under their policies.

What Happens When I Cancel My Subscription?

Upon cancellation, you will maintain access to Opodo Prime benefits until the end of your current billing cycle. Do note that you will not be eligible for a new free trial of Opodo Prime for 12 months after cancellation.

How Do I Cancel My Opodo Prime Subscription?

You can cancel your subscription through the Opodo website, via email, or by calling customer service. It's crucial to complete the cancellation before the next billing cycle to avoid additional charges.

Will Canceling My Subscription Affect Upcoming Bookings?

If you have an upcoming flight, be cautious about cancelling your Opodo Prime subscription as it will revoke access to exclusive benefits, such as the VIP customer support phone line.

What If I Don’t Recognize the Charge?

If you are being charged for Opodo Prime and did not knowingly subscribe, it is advisable to contact Opodo customer service for clarification. Disputing the charge with your bank or credit card provider may also be necessary if you believe it was made in error.